Maintenance Request

Maintenance Info

Simply visit your tenant portal and we will address your maintenance issue. If it is an emergency that requires immediate attention, please call 864.882.4995 .

If this is a life threatening emergency call 911 immediately.

Important

Repair or damage caused by your negligence or misuse is your responsibility. In such cases, repairs will be made, but you will be charged for the cost of the labor and materials. Damages or plumbing stoppages caused by your negligence or misuse will be paid by you.

Maintenance Troubleshooting Steps

Please review the following maintenance basic troubleshooting steps before contacting the property manager.

• What are your tenant property management services?

  • Responsive Communication: Providing prompt and efficient communication channels for tenants to address their concerns, inquiries, and maintenance requests.
  • Online Tenant Portals: Offering user-friendly online portals where tenants can conveniently pay rent, access lease documents, submit maintenance requests, and communicate with the property management team.
  • Regular Property Upkeep: Prioritizing well-maintained properties, including clean common areas, well-manicured landscaping, and regular inspections to address maintenance issues promptly.
  • Pet-Friendly Options: Providing pet-friendly accommodations and amenities that allow tenants to have pets enhances the quality of living for pet-owning tenants.
  • Convenient Lease Terms: Offering flexible lease terms, including options for shorter-term leases or month-to-month agreements, accommodating tenants' specific needs and preferences.

  Online Maintenance Tracking: Allowing tenants to track the status of their maintenance requests online, providing transparency and updates throughout the process.

• No Hot Water

  Check the water heater, thermostat, and circuit breakers. Contact us if the issue persists.

• Clogged Toilet

  Attempt to use a plunger. Contact us if the issue persists.

• Leaking Faucet

  Turn off the water supply, and inspect and replace washers/seals. Contact us to address the issue.

• Malfunctioning Outlet

  Check circuit breakers, and test with different devices. Contact us for further assistance.

• HVAC System Not Working

  Check the thermostat, and replace the air filters. Contact us for further assistance.

• Water Leaks

  Shut off the water supply, and contact us for repairs.

While we provide basic troubleshooting steps, tenants should prioritize contacting the property management team for assistance and avoid attempting in-depth maintenance tasks themselves.

We Also Offer:

• Routine Home Maintenance: Consistent upkeep to keep your property in excellent condition, helping to prevent costly repairs and extend its lifespan.
• Repair & Remodeling Projects: Expert management of repair and renovation projects to improve property value and ensure that all work is performed to high standards.
• Work Supervision: Comprehensive oversight of maintenance and construction tasks to guarantee quality and efficiency.

We're only a phone call away! Call (864) 882-4995 and let us know how we can help.